Moving Companies | Movers | BBB
The Better Business Bureau (BBB) and Action Moving
The BBB monitors moving companies according to their adherence to the standards that the BBB has established in their mission statement.
All movers are monitored by the BBB whether those business are accredited with the organization or not. Action Moving is a BBB accredited business. We are proud of our A+ rating1 with the BBB.
The BBB has established what they term Standards For Trust. These standards are what the BBB has found consistently in their review of successful companies. The BBB outlines them as follows2:
Build Trust
Establish and maintain a positive track record in the marketplace.
Advertise Honestly
Adhere to established standards of advertising and selling.
Tell the Truth
Honestly represent products and services, including clear and adequate disclosures of all material terms.
Be Transparent
Openly identify the nature, location, and ownership of the business, and clearly disclose all policies, guarantees and procedures that bear on a customers decision to buy.
Honor Promises
Abide by all written agreements and verbal representations.
Be Responsive
Address marketplace disputes quickly, professionally, and in good faith.
Safeguard Privacy
Protect any data collected against mishandling and fraud, collect personal information only as needed, and respect the preferences of consumers regarding the use of their information.
Embody Integrity
Approach all business dealings, marketplace transactions and commitments with integrity.
Action Moving's adherence to these standards has earned the company the highest rank that the BBB offers, an A+. We use these standards in all of our business dealings and when our company looks for vendors, we hold those companies to these standards as well. The BBB helps us ferret out those companies that take shortcuts and are not familiar with these standards. The standards should be commonplace, but it is surprising that many companies fail to recognize their importance.
If you are interested in starting the move process today, please fill out a quote request form (to the left of the page) to get the process started. This will initiate contact with our A+ rated company and get you pricing information.
References:
1 Action Moving Services BBB Page: http://www.bbb.org/eastern-washington/business-reviews/movers/action-moving-services-inc-in-spokane-valley-wa-5001331/
2 BBB Standards For Trust: http://spokane.bbb.org/bbb-standards-for-trust/
